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Coronavirus: Bo’s Coffee puts safety, sanitation at the forefront as it reopens its doors to patrons after ECQ lift

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One of the local businesses that are slowly re-opening their doors is Bo’s Coffee, the beloved Philippine-homegrown coffee chain. While the brand continues to serve through delivery and pick-up from few select locations, Bo’s Coffee is additionally preparing to slowly reopen their stores to the general public with extra safety and sanitary measures to make sure that their customers are in good hands.

Here are the steps Bo’s Coffee is currently doing to make sure the security and sanitation of their stores for his or her customers and its store teams:


COVID-19 Safety Plan – How Bo’s Coffee is ensuring their customers are safe

The store team always make sure to sanitize every now and then

Sanitation Stations

Among its current efforts are providing sanitation stations which has foot baths or sanitation mats that may be employed by customers and team members to sanitize their shoes before entering the shop, an automatic hand sanitizer dispenser at the doorway of the shop, hand sanitizers at the cashier and bar areas, and temperature checks by the shop team member or security personnel.


Air Quality

Air conditioning units and air vents are going to be thoroughly sanitized and cleaned a minimum of once per week to form sure there’s minimal chance of air contamination. Store team members also are required to wear face masks the least bit times.


Social Distancing

Initially, most stores are going to be open just for entryway service, delivery, pick-up, take-out and curbside pick-up. Stores that may be open for dine-in service will have their commodiousness lessen by half to take care of social distancing. There will be markers on the ground to point proper distance between customers who are in line to order.

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Contactless Transactions

Contactless service is additionally being strictly implemented during now and customers are strongly encouraged to use Bo’s Coffee Order Ahead via Messenger platform for seamless ordering and cashless payment. Online ordering and delivery are additionally available through their delivery partners FoodPanda, LalaFood, and shortly GrabFood. All electronic payments are accepted at Bo’s Coffee and for MasterCard payments, customers are going to be asked to personally wring their MasterCard within the terminal. Meanwhile, there’ll be cash trays provided for cash transactions to avoid direct contact.

While Bo’s Coffee has strongly supported the movement on reducing single-use plastic, the security of shoppers is now of upper importance and points of contact are minimized with the employment of disposable packaging and non-use of ceramic wares and private tumblers. Condiments are going to be far from the condiments station to attenuate handling by multiple people and can incline by the barista along with the beverage order.


COVID-19 Safety Plan – How they’re ensuring their store team members are safe

Frequent handwashing is a must

Health and Safety of Team Members

Aside from their customers, the corporate also highly prioritizes the security and health of their employees. Some of the measures being implemented are daily temperature checks of every store personnel at the beginning of every shift, clothes and shoe sanitation of every employee upon arrival at the shop, personal protective equipment like face masks, face shields and gloves are to be worn by each team member the least bit times, and a foot bath/sanitation mat is going to be provided for them, among other things.

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Sanitation Strategy

Before store reopening, team members will undergo online training on new and updated safety, cleaning, and sanitation procedures. Team members also are required to follow strict cleaning and sanitation procedures during pre-opening and post-closing of the shop. While operating, all points of contact and areas touched by customers and team members are going to be cleaned and sanitized regularly.

Since the washroom is taken into account a hotspot, it’ll be kept locked, but customers are going to be advised to ask the shop team member to open it—should they have to use it—and are going to be sanitized after every use.

The re-opening of Bo’s Coffee stores is going to be supported by the national government’s guidelines on which areas are under ECQ or GCQ. However, at the highest of mind is that the consideration for team members’ accessibility and safety similarly as customer needs.

“As the post-COVID-19 new normal, things are going to be very different with our stores now putting more emphasis on providing a secure and sanitary experience to both customers and team members, but the one thing that maybe similar is we’ll strive to produce our customers the most effective Philippine Coffee experience whether within the comfort of their homes or in our stores,” Bo’s Coffee chief military officer Steve D. Benitez said.


For more details on Bo’s Coffee Brand Story, current store operations, products and services, you may visit their website at www.boscoffee.com and their social media accounts at Facebook.com/boscoffee/ IG and Twitter @boscoffee.


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